Keith

1/27/2019
New York City, NY

Position Desired

Customer Service, Management, Nonprofit, Other, Retail, Sales
New York City, NY
Yes

Resume

Key Account Executive and Business Development Manager
Highlights of Expertise

• Relationship and Account Management
• New Business Development
• Sales (B2B) and Marketing Experience
• Team Leadership and Coordination
• Mentoring and Volunteer Participation • Investor Relations, Corporate Governance and Proxy Solicitation
• Executive and Steering Committees
• Member – Manhattan Chamber of Commerce, Additional Networking and Referral groups

Career Experience

Progressive Payment Solutions, Short Hills, NJ (1/2018 – Present)
Business Development Partner – Merchant Services, Electronic Payment Processing and Alternative Financing
• Leads, coordinates and executes major networking and referral initiatives to increase brand visibility and sales opportunities.
• Establishing a new sales territory within the New York Metropolitan area, boosting revenues and market exposure.
• Successfully maintains corporate client relationships across a variety of industries with senior decision-makers.
• Proactively conducts in-person canvassing of businesses to identify Point of Sale product requirements and cost-effective solutions.
• Manages phone and email campaigns, creation of marketing content, follow-up strategies and effective sale closings.
• Demonstrated knowledge of payment processing needs across a variety of industries, including Professional Services, Retail, Automotive, Food and Beverage, Health Care, Non-Profits and more.

Voiceovers, New York, NY (2016 - 2018) - Principal
• Retained for voiceover and commercial projects by PBS, New York Historical Society, Astra Zeneca, 4-H Club, WebMD, Acumentis, UMHC Hospital, Cablevision, Ethan Allen, New Jersey Lottery and more.
• Developed effective entrepreneurial business model for ongoing voice, narration, animated film and commercial projects.
• Theatrical participation for Lenox Hill Neighborhood House Players, Crossing Borders Repertory and New Jersey Playwrights Contest (Porch Light Productions).

Computershare/Georgeson, New York, NY (1994 – 2016)
Provided executive-level leadership across relationship management, sales and marketing, new business development, and investor engagement functions.
Senior Account Executive
• Successfully achieved sustained annual revenue stream $3M through Georgeson LLC subsidiary; comprised of $1.5M in recurring business revenue and $1.5M in new business and up-sell revenue.
• Held full accountability for managing 45 corporate account relationships in wide range of industries.
• Managed client and stakeholder project expectations; functioned as primary point of contact for corporate clients through entire investor relations transaction cycle – from initial engagement, contract negotiation, strategy, preparation, execution and final outcomes.
• Identified and pursued new business opportunities through phone and personal visit canvassing, presentations and targeted distribution of sales and marketing materials.
• Improved shareholder communications for clients through the development and implementation of multiple investor engagement programs and proxy solicitations.
• Posted consistent annual client retention of 90% and higher, with average relationship tenure of 10 years.
• Refined expertise in analyzing shareholder voting patterns and served as subject matter expert on proxy and investor relations topics.
• Participated in summer mentoring programs for junior and senior college interns with the purpose of introducing young people to the business of ...

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